Booking Cancellations. Bookings can be cancelled or rescheduled 24 hours before your appointment. Deposits will not be returned if booking is cancelled within 24 hours of appointment. Please contact our customer service team to arrange a new booking date by going here:Contact Us
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Product Cancellations. Cancellation with a cancellation fee: If you cancel your order after 24 hours but before the shipment of your item, you will be charged a 0% cancellation fee.
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Cancellation with a refund: If you cancel your order before the shipment of your item, you will receive a full refund. If you cancel your order after the shipment of your item, you will receive a refund minus shipping and handling charges.
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Cancellation for personalized orders: Personalized orders cannot be cancelled or refunded once production has begun.
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